Terms and Conditions

These Terms and Conditions  apply to The Nova Radiance website located at www.thenovaradiance.comand any related sites, services, or platforms operated by The Nova Radiance (collectively, the “Site”). By accessing, browsing, or making a purchase through this Site, you agree to these Conditions. Please read them carefully. If you do not agree, you should not use the Site.

1. Changes to Terms

The Nova Radiance may update or revise these Conditions at any time without prior notice. Changes are effective immediately once posted on the Site. Continued use of the Site constitutes your acceptance of the revised Conditions.

2. Intellectual Property & Content

All content on this Site—including but not limited to text, images, graphics, logos, designs, icons, software, and layout (“Content”)—is owned by or licensed to The Nova Radiance and protected under copyright, trademark, and intellectual property laws.
You may access and use the Site for personal, non-commercial purposes only.
You may not copy, reproduce, modify, or distribute Content without written permission.
Unauthorized use of trademarks, including “The Nova Radiance,” is strictly prohibited.

3. Use of the Site

You are granted a limited, revocable license to access and use this Site for personal use only. You agree not to:
Resell or exploit the Site or its Content for commercial purposes.
Use automated tools (bots, scrapers, etc.) to gather data.
Modify, frame, or interfere with the Site’s operation.
Post harmful, misleading, or unlawful content through reviews or comments.
Any unauthorized use will terminate your license to access this Site.

4. Product Information & Availability

The Nova Radiance strives to provide accurate product details, pricing, and availability but does not guarantee that all information is free of errors.
If a pricing or listing error occurs, we reserve the right to correct it and cancel or adjust affected orders.
Product images may appear slightly different due to variations in device displays.

5. Orders & Payments

Orders are not final until confirmed and processed by The Nova Radiance.
We may refuse or cancel any order at our sole discretion.
You are responsible for providing accurate billing, shipping, and contact information.
Title to products passes to you upon delivery.

6. Accounts & Security

If you create an account, you are responsible for maintaining its confidentiality and restricting access to your login details. You accept full responsibility for all activities under your account.

7. Returns & Exchanges

Please review our Return Policy, which forms part of these Conditions. All returns must comply with the stated guidelines.

8. User Content & Reviews

By submitting reviews, feedback, photos, or other content (“User Content”), you grant The Nova Radiance a perpetual, royalty-free license to use, display, and distribute such content for marketing, advertising, or promotional purposes.
You represent and warrant that:
You own or have the right to submit the content.
Your content does not violate third-party rights, laws, or these Conditions.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

10. Marketing Communications

By opting into SMS, email, or other communications, you consent to receive promotional and transactional messages. You may opt out anytime by following unsubscribe instructions provided. Standard message and data rates may apply.

11. Disclaimer of Warranties

This Site, its content, and products are provided “as is” and “as available.”
The Nova Radiance makes no warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee uninterrupted, error-free, or virus-free operation of the Site.

12. Limitation of Liability

To the maximum extent permitted by law, The Nova Radiance, its affiliates, employees, or partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
Our total liability in any claim will not exceed the amount you paid for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless The Nova Radiance, its affiliates, and employees from any claims, damages, liabilities, and expenses arising from your misuse of the Site, violation of these Conditions, or infringement of third-party rights.

14. Third-Party Links

The Site may include links to third-party websites. The Nova Radiance is not responsible for their content, practices, or privacy policies. Accessing them is at your own risk.

15. Termination

We may suspend or terminate your access to the Site at any time, without notice, if you breach these Conditions.

16. Dispute Resolution

Any disputes must be resolved individually, without class actions.
You and The Nova Radiance waive the right to jury trials.
Disputes will be handled under applicable laws of [Insert Jurisdiction/State, e.g., California, USA].

17. Miscellaneous

These Conditions represent the entire agreement between you and The Nova Radiance.
If any part is found invalid, the remaining provisions remain enforceable.
Our failure to enforce a term does not waive our right to enforce it later.
📌 Tip for you: This draft is a generalized Terms & Conditions template (safe for most e-commerce/lifestyle websites). For full protection, it’s best to tailor sections like jurisdiction, return/refund policy, and dispute resolution clause based on your business location and laws that apply.

Perfect 👌 thanks for clarifying. Since The Nova Radiance is a U.S.-based business, your Terms & Conditions should follow U.S. law. I’ll tailor the jurisdiction, return/refund policy, and dispute resolution sections so they’re enforceable and aligned with common U.S. e-commerce practices.
Here’s the updated draft with U.S.-specific clauses:

Terms and Conditions

These Terms and Conditions (“Conditions”) apply to The Nova Radiance website located at www.thenovaradiance.comand any related services or platforms operated by The Nova Radiance (collectively, the “Site”). By using this Site, you agree to these Conditions. If you do not agree, please do not use the Site.

1. Jurisdiction & Governing Law

These Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to this Site shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction of such courts.

2. Returns & Refund Policy

We want you to be fully satisfied with your purchase.

• Eligibility: Items may be returned within 30 days of delivery for a full refund or exchange, provided they are in unused, original condition with all packaging, certificates, and documentation.
• Non-Returnable Items: Personalized, engraved, custom-made, or final sale items are not eligible for return.
• Process: To initiate a return, please contact our support team at support@thenovaradiance.com to obtain a return authorization. Unauthorized returns may not be accepted.
• Refunds: Refunds will be issued to the original payment method within 7–10 business days after inspection of the returned item.
• Shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

3. Dispute Resolution & Arbitration

To the fullest extent permitted by law:

• Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Conditions, the Site, or products purchased shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
• Location & Language: Arbitration will take place in Delaware, USA, and will be conducted in English.
• No Class Actions: You agree to resolve disputes with us individually and waive any right to participate in class or collective actions.
• Small Claims Court Exception: Either party may bring qualifying claims in small claims court located in Delaware.
• Opt-Out: You may opt out of arbitration within 30 days of your first purchase by sending written notice to legal@thenovaradiance.com.